Story 01 · Manufacturing
Plymouth · 14 staff · £3.6m revenue
£10,400
recovered annually
The quoting bottleneck that was costing 6 hours a week
The bleed
Owner was writing every quote himself. 12 enquiries a week, 30 mins each = 6 hours of his time. Three out of ten enquiries went cold because the quote came back too slow.
The fix
ChatGPT trained on his pricing sheet and 50 historical quotes. He talks the customer brief into it. Quote drafts back in 90 seconds. He reviews, edits 10%, sends.
Tool
ChatGPT Plus
Cost
£18 / month
Setup
4 hrs (one-off)
The result
6 hours/week back. Quote turnaround dropped from 2 days to 1 hour. Closed 3 extra jobs/month at avg £4,200.